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When You Need Help - People to Contact at EMCC
The following people have received specialized training in these functional areas of the new Student Information System:
Campus Community - (3Cs)
Managing and updating communications, checklists and comments
Need Help Contact: Angie Kroll, Barbara Boros, Daniel Meador, Donna Cabral, Silvia Serrata, or Sylvia Contreras
Admissions – (Registration)
Recording Student Information for credit, non-credit and clock hour careers
Need Help Contact: Angie Kroll, Barbara Boros, Silvia Serrata, or Sylvia Contreras
Admissions – (International Student Process)
Entering and Updating Visa Form I20
SEVIS
Recording Student Information for credit, non-credit and clock hour careers
Need Help Contact: Elaine Trask or Barbara Boros
Academic Advisement
Review degree audits, run an academic advisement transcript, etc.
Need Help Contact: Linda Scott or Jason Galaviz
Recruiting
Creating a new student prospect record, etc.
Need Help Contact: Daniel Meador or Donna Cabral
Student Records – (HR/Faculty Payment)
Managing Instructor Workload: create a record, assigning instructors to the Instructor/Advisor table and modifying the instructor term workload
Need Help Contact: Debra Sheldon or Lydia Perez
Student Records – (Class Schedule Building)
Scheduling Classes: scheduling new classes viewing class sections, viewing instructor schedules, searching for facility and classes, defining and linking combined sections, creating a PZ class, creating an honors class and canceling or reactivating a class
Need Help Contact (Semester Credit): Lydia Perez or Debra Sheldon
Need Help Contact (Clock Hours): Silvia Serrata, or Sylvia Contreras
Need Help Contact (Non-Credit): Kirsten Hall
Student Records – (Graduation Process)
Graduating students, assigning student honors and awards and awarding student degrees
Need Help Contact: Barbara Boros, Angela Kroll, or Silvia Serrata
Student Financials – (CCO & Cashiers)
Aging accounts
Importing and verifying and external file load
Billing customers
Printing an invoice
Canceling a bill
Creating and linking third party contracts
Adding optional fees
Need Help Contact: Leda Johnson or Armida Ortega
Financial Aid & Veteran Benefits Process
Certifying Veterans
Need Help Contact: Jennifer Kester or Rosanna Short
Resource 25 (R25)
A separate event scheduling system that interfaces with the new Student Information System
Need Help Contact: Susan Staal or Debra Sheldon
For more information please contact the EMCC CIT Manager: Lauren Shellenbarger
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