Clearing the Cache in Internet Explorer (District/Technology Training Services, Sept 2004 PDF)

Finding Your Enterprise ID (District/Technology Training Services, Sept 2004 PDF)

Internet Explorer Trusted Web Site Security to Permit Use of UPK (PDF)

Log Ons for New SIS (Training & System Access)

UPK
User Productivity Kit (UPK) (6/28/2007PDF)

The UPK provides you with instruction about how to use the new SIS software applications. You can "See It!" to see how-to demonstrations, "Try It!" to practice a task in a simulated environment, and "Do It!" be guided through a task in a live environment. You can also test your knowledge of a task using "Know It?".

In the new Student System the UPK will be accessible through a Help link after you log into SIS.  At this time (11/8/07) the UPK is available from the CSOMASTR training database, url at
http://sistrainingrpt.maricopa.edu:7001/PSOL/htmldoc/f1search.htm?ContextID=EO_ADDR_USA_SEC&LangCD=ENG

Some main topics include: Introduction to SIS; Academic Advisement; Admissions; Campus Community; Foreign Nationals; Financial Aid; Student Financials; Student Records; Graduation; Faculty Center; Class Scheduling; Instructor Workload.

When You Need Help - Contact These People at EMCC

The following people have received specialized training in these functional areas of the new Student Information System:

Campus Community - (3Cs) 
Managing and updating communications, checklists and comments
Need Help Contact: Frank Amparo, Daniel Meador, Donna Cabral, Silvia Serrata, or Sylvia Contreras

Admissions – (Registration)
Recording Student Information for credit, non-credit and clock hour careers 
Need Help Contact: Frank Amparo, Silvia Serrata, or Sylvia Contreras

Admissions – (International Student Process)
Entering and Updating Visa Form I20
SEVIS
Recording Student Information for credit, non-credit and clock hour careers
Need Help Contact: Elaine Trask or Frank Amparo

Academic Advisement
Review degree audits, run an academic advisement transcript, etc.
Need Help Contact: Linda Scott or Jason Galaviz

Recruiting
Creating a new student prospect record, etc.
Need Help Contact: Daniel Meador or Donna Cabral

Student Records – (HR/Faculty Payment)
Managing Instructor Workload: create a record, assigning instructors to the Instructor/Advisor table and modifying the instructor term workload
Need Help Contact: Debra Sheldon or Lydia Perez

Student Records – (Class Schedule Building)
Scheduling Classes: scheduling new classes viewing class sections, viewing instructor schedules, searching for facility and classes, defining and linking combined sections, creating a PZ class, creating an honors class and canceling or reactivating a class 
Need Help Contact (Semester Credit): Lydia Perez or Debra Sheldon
Need Help Contact (Clock Hours): Silvia Serrata or Sylvia Contreras
Need Help Contact (Non-Credit): Kirsten Hall

Student Records – (Graduation Process)
Graduating students, assigning student honors and awards and awarding student degrees
Need Help Contact: Frank Amparo or Silvia Serrata

Student Financials – (CCO & Cashiers)
Aging accounts
Importing and verifying and external file load
Billing customers 
Printing an invoice
Canceling a bill
Creating and linking third party contracts
Adding optional fees 
Need Help Contact: Leda Johnson or Armida Ortega

Financial Aid & Veteran Benefits Process
Certifying Veterans 
Need Help Contact: Jennifer Kester or Rosanna Short

Resource 25 (R25) & EMCC Student & Employee WebViewer Calendars
A separate event scheduling system that interfaces with the new Student Information System
Need Help Contact: Susan Staal or Debra Sheldon

Employees may need to contact their college security administrator(s) for job-related access to the SIS, BOExi and R25 systems.

For more information please contact the EMCC CIT Manager: Lauren Shellenbarger