header image

Customer Service Management Certificate

Customer Service Management
Customer Service Management

Enhance your opportunities for promotion with the Customer Service Management Certificate. Learn about  quality customer service environment,  processing customer service improvement ,team development and team problem- solving techniques and more!!!

PROGRAM COURSES:

  • Quality Customer Service– CSM 101
  • January 20, 2015- February 19, 2015
  • Process Improvement– CSM 202
  • February 24, 2015- April 2, 2015
  • Team Work Dynamics– CSM 203
  • April 7, 2015 - May 7, 2015 

For more information call the Business Institute at (623)-935-8442