Retail Management

Retail Management - CCL

Effective term: 
2020 Fall
Final term: 
Total credits required: 
Program Availability: 
Shared by: CG, EM, GC, GW, MC, PC, RS, SC, SM

The Certificate of Completion (CCL) in Retail Management is designed to prepare individuals working in the retail industry, and related fields, for the industry training needs in supervision and management, marketing, financial management, and business planning. The curriculum encompasses several business essentials and also emphasizes the skill sets needed for effective management and communication in the work environment. An Associate in Applied Science (AAS) in Retail Management is also available.

Program notes

Students must earn a grade of C or better required for all courses within the program.

Admission criteria


ACC111Accounting Principles I (3) OR
ACC211Financial Accounting (3) 3
BPC110Computer Usage and Applications (3) OR
CIS105Survey of Computer Information Systems (3) 3
COM100Introduction to Human Communication 3
MGT251Human Relations in Business 3
MGT101Techniques of Supervision (3) OR
MGT229Management and Leadership I (3) 3
MGT180Retail Management (3) OR
MKT268Merchandising (3)
MGT276Personnel/Human Resources Management 3
MKT271Principles of Marketing 3
  1. Demonstrate skills in leading, negotiating, and working in harmony with others in a business setting. (MGT101, MGT229, MGT251)
  2. Apply fundamental concepts to perform basic computing skills and technology operations. (BPC110, CIS105)
  3. Demonstrate communication principles and critical thinking through written and oral formats. (COM100)
  4. Evaluate various leadership styles and management techniques and explain their use in contemporary business settings. (MGT101, MGT229, MGT251)
  5. Apply marketing principles to the development of a marketing strategy. (MKT268, MKT271)
  6. Evaluate current trends in human resource management and human resource needs to develop a human resource plan. (MGT251, MGT276)
  7. Interpret and analyze financial information and financial performance measures to make business decisions. (ACC111, ACC211)
  8. Evaluate merchandising, financial planning, and strategy in the industry to make business decisions. (MGT180, MKT268)
  9. Create and present a strategic plan for a business, including financial strategy and financial performance measures. (MGT180)