Frequently Asked Questions
The MacOS computers have a single power button on the back of the bottom-left corner of the monitor.
All Windows 11 computers are made of two main components: the computer tower (located under the table) and the monitor (located on the table).
Power button locations:
Tower - top-right corner of the side facing out
Monitor - under the monitor, on the right-hand side
Your user name is your MEID, for example ABC1234567 (do NOT include "@maricopa.edu")
The password is the same as the password you use to log in to your Maricopa email, Student Center, and Canvas
Use the links found under Student Tools on estrellamountain.edu/students.
- Make sure your MEID and password are correct
- For campus computers, DO NOT INCLUDE "@maricopa.edu" in your username
- For online log ins (Canvas, Student Center, student Gmail), DO include "@maricopa.edu"
Why does it still say that my account couldn't be found?
Your account may be inactive. Go to admissions.maricopa.edu/id/reactivate and fill out the form or give us a call at 623-935-8150
Go to https://passwordreset.microsoftonline.com
Make sure your MEID is correct and that you are including "@maricopa.edu"
If you run into any errors, give us a call at 623-935-8150
All students enrolled at EMCC and active community members have access to a secure WIFI network
- Go into your device settings and find your WIFI settings
- Select "EMCC-WIFI"
- Your user name is your MEID, for example ABC1234567 (do NOT include "@maricopa.edu")
- The password is the same as the password you use to log in to your Maricopa email, Student Center, and Canvas
EMCC uses a program called PaperCut to track individual print balances.
For every semester of enrollment at EMCC, students get a $10 credit to their PaperCut balance.
Printing costs $0.10 per single-sided page and $0.15 per double-sided page. Printing automatically deducts the cost times the number of pages printed from the student's PaperCut account.
Students must use one of the computers located in the Computer Commons to print.
DUO is two-factor authentication, which is using something you KNOW (your password) and something you HAVE (your phone) to verify your identity when logging into an online account.
For help with DUO, give us a call at 623-935-8150
You can find the official MCCCD information on DUO here https://www.maricopa.edu/students/technical-support/duo-two-factor-auth…
- Go to office.com and log in with your Maricopa email.
- In the top-right corner, click on "Install and more" then select "Microsoft 365 apps"
- Under "Office apps & devices", click on "Install Office" to download the installation file
- Once the download is finished, open the file and follow the instruction to finish installing.
You can make an appointment ahead of time using the "Tutoring Appointments" link on this page or speak with a staff member at the Computer Commons desk.
Walk-ins are welcome!
You can reserve a study room up to 2 weeks in advance by using the "Studyroom Reservations" link on this page. Walk-in requests are handled at the Computer Commons desk on a first-come-first-serve basis.
- Click the "Laptop Loan Program Application" link on this page and log in using your Maricopa email.
- Fill out the boxes marked with * except the Equipment Details (staff only) section.
- Enter your Maricopa tag number and upload a picture of the tag number in the new input areas. Your tag is the small silver tag on the back of your loaner laptop
- E-sign and submit.
- Click the "Laptop Loan Program Application" link on this page and log in using your Maricopa email.
- In the "Checkout Details" section of the form, click on the checkbox next to "Is this a renewal?" This will open two more fields.
- Enter your Maricopa tag number and upload a picture of the tag number in the new input areas. Your tag is the small silver tag on the back of your loaner laptop
- Fill out the rest (ignore the Equipment Details section) of the form, e-sign, and submit.
IMPORTANT!! EMCC laptops are only available for students currently enrolled at EMCC.